Notice of Program Termination 401-01-25

(Revised 11/1/2021 ML #3644)

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At the time an individual is no longer eligible for the Crossroads Program, Crossroads Policy must send case closing notification to the parent. The closing notification shall include the reason(s) the case is being terminated.

 

Crossroads policy will notify the Human Service Zone and Crossroads Case Manager when a case has closed for individuals who are receiving services through the Human Service Zone (Child Care Assistance Program) or Crossroads Case Management (supportive services).

 

A closing notice can be sent up to the last business day of the month to close a case at the end of the current month.

 

A Crossroads Case must be closed when:

1. The parent has completed their education and will not be pursuing additional educational activities.
• A Crossroads case must close once the parent has completed their bachelor’s degree or other post-secondary activity.

2. The parent is no longer actively working on completing their education.
   
   
3. The parent is no longer participating in case management services.
   
   
4. The parent can now be eligible after 21 years of age in an ongoing Crossroads case if they are still in an educational activity.
   

5. The child no longer resides with the Crossroads parent.

6. The parent moved out of the state.

7. Mail is returned with no forwarding address or has an out of state forwarding address.

8. The parent requested their case be closed.

9. The parent will not be attending school during a full calendar month and is not employed or participating in case management services.

10. If the parent is participating in the TANF JOBS program.

11. Failure to meet criteria identified in 401-01-20-10 Eligibility Criteria.